Get in touch
CONTACT & LEGAL
Support, billing, privacy requests, legal notices and partnership enquiries.
Version 1.0Effective August 13, 2026
01Who we are
Matrix Betz. Operating from the Province of Ontario, Canada. Where a registered legal name and business address are required, they will be published here once confirmed — we do not publish details we have not verified.
Independent service; not affiliated with or endorsed by UFC, FIFA, NBA, NFL, MLB, NHL, leagues, teams, athletes, sportsbooks, AGCO, iGaming Ontario or OLG unless expressly stated.
02How to reach us
- Support, membership and billing: hello@matrixbetz.com
- Privacy requests, legal notices and complaints: legal@matrixbetz.com
- Partnerships, sponsorship and media: hello@matrixbetz.com
We aim to reply to support and billing enquiries within two business days, and to privacy or legal notices within the timeframe required by applicable law.
03Billing and cancellation enquiries
Include the email address used at checkout, the date of the charge and a short description. Cancellation and refund handling is described in our Refund & Cancellation Policy.
04Intellectual property and content complaints
If you believe content on this site infringes your rights, email legal@matrixbetz.com with the URL, a description of the material, your contact details and a statement of your rights. We will review and respond promptly.
05Social channels
You can also find our commentary and analysis on Instagram, TikTok and YouTube. Social messages are not a reliable channel for billing, privacy or legal matters — please use email for those.
19+ in Ontario. Minimum age and legality vary by jurisdiction. Matrix Betz provides sports analysis and entertainment and does not accept wagers. No outcome is guaranteed. Please bet responsibly.
Independent service; not affiliated with or endorsed by UFC, FIFA, NBA, NFL, MLB, NHL, leagues, teams, athletes, sportsbooks, AGCO, iGaming Ontario or OLG unless expressly stated.
Questions about this document: legal@matrixbetz.com. This page is general information about how Matrix Betz operates and is not legal advice.